CUSTOMER SERVICE
Our goal is to offer exceptional customer service that is both timely and accurate. To do so, we are always looking for ways to expand our reach and communication with our customers as well as adapt to a quickly changing environment.
For this reason, we have expanded our customer touch points service to include phone, email, and chat. You can now log help tickets via our web forms, which will allow us to answer your questions and support your service needs efficiently.
CONTACT US
At Beretta, we are committed to delivering exceptional customer service. Whether you need assistance servicing your firearm, checking the status of an order, or accessing online tools, our team is here to help.
CONTACT US DIRECTLY
Phone Support
Call 1.800.BERETTA (237-3882)
Monday–Friday | 9:00 AM – 7:30 PM EST
Live Chat
Chat with our service team
Monday–Friday | 9:00 AM – 7:30 PM EST
ACCESS ONLINE TOOLS
Access self-service tools anytime
24 hours a day, 7 days a week
- Repair Status — Track your firearm repair
- Repair Request — Report issues, submit claims
- General Support — Questions about products or orders
- Serial Lookup — Get details on a firearm serial number
Need Your Beretta Serviced Fast?
Get Priority Turnaround with B-Faster Priority Service and 48-Hour Repair & Return!
FIREARM SUPPORT AND PARTS REQUESTS
- Report an issue with a firearm | - Submit a warranty claim | - Inquiries or requests for parts (requires Serial # of Firearm)
General Support
- Question about any Beretta products or services | - Questions on an order already placed | - Questions about our website
Beretta USA Corp.
Service Department | 17601 Beretta Drive | Accokeek, Maryland 20607
